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Öğe Analysis of the cost and efficiency relationship: experience in the Turkish pay for performance system(Springer, 2015) Gok, Mehmet Sahin; Altindag, ErkutThis paper analyzes the effects of the pay for performance (PFP) system on the efficiencies of public and private hospitals in Turkey. In order to evaluate these effects, we examine the relationship between hospital efficiency and health care costs in Turkey, and address the impact of the PFP system on the efficiencies of public and private hospitals. In an effort to analyze the efficiencies of public and private hospitals, this study uses data envelopment analysis. The Malmquist Productivity Index is also used to analyze the patterns of efficiency change for the study years from 2001 to 2008. This study shows that health care costs and hospital efficiency are negatively correlated for private hospitals, while they are positively correlated for public hospitals. In other words, increased health care costs might reduce efficiency in private hospitals in contrast to public hospitals. Our findings also indicate that average efficiencies of public hospitals tend to increase, particularly during the implementation period of PFP system. The efficiency trend of private hospitals, conversely, decreased in the latter periods of the PFP system. Suggestions for improvement are provided to the health care policy makers regarding the impact of health care reforms on public and private hospitals.Öğe Antecedents and consequences of organizational ambidexterity: the moderating role of networking(Emerald Group Publishing Ltd, 2018) Gunsel, Ayse; Altindag, Erkut; Keceli, Selva Kilic; Kitapci, Hakan; Hiziroglu, MahmutPurpose - The purpose of this paper is to develop a holistic model regarding the antecedents and consequences of organizational ambidexterity in the context of small and medium sized enterprises (SMEs), particularly for developing countries such as Turkey. Moreover, this paper also aims to reveal the moderating role of networking between organizational ambidexterity and firm performance. Design/methodology/approach - By studying 105 SMEs engaged in small business and technology development centers (SBTDCs), structural equation modeling through SmartPLS is executed. Findings - The findings show that: discipline and support positively influence the formation and the maintenance of organizational ambidexterity; organizational ambidexterity significantly contributes to firm performance; and the greater the networking the greater the relationship between exploitation capability and firm performance. Originality/value - To date, there has been no systematic attempt in the extant literature to develop a holistic manner of organizational ambidexterity, with its antecedents and consequences in the context of SMEs in general, in SMEs of a developing country, Turkey in particular. Moreover, the moderating role of networking between organizational ambidexterity and a firm's performance has never been examined.Öğe Back to the Past: Re-Measuring the Levels of Strategic Orientations and Their Effects on Firm Performance in Turkish Family Firms: An Updated Empirical Study(Elsevier Ltd., 2012) Altindag, Erkut; Zehir, CemalThree years ago now, a special research was developed to evaluate strategic orientations levels on family firms’ performance in Turkey. This episode contained six different strategic orientations including market, innovation, relationship, customer, learning and entrepreneurship. After three years, a revised survey in same context has performed on Turkish family owned firms in different sectors. To adapt today’s conditions and work’s scientific strength, three of strategic orientations are removed from the running. This revised and updated study will try to explore the relationship between effects of strategic orientations levels on firm performance and the family firms in Turkey again. The new outputs and their inter-relationships will be released and discussed in the conclusion section.Öğe CHAOS IN THE BLUE OCEAN: An Empirical Study Including Implication of Modern Management Theories in Turkey(Australian Journal of Business and Management Research, 2014) Altindag, Erkut; Cengiz, Sinan; Ongel, VolkanIn this empirical study, whether Six Sigma, Blue Ocean, Crisis Management and Chaos Theories had effects upon business performances, and if available, the direction of these effects were tried to be determined. The research hypotheses were established upon the assumption that modern management approaches as the independent variables had positive effects upon the business performance as the dependent variable. In order to determine this, the sample was created, and after performing data collection upon a valid sample, the analyses were made and the research results were concluded. After various analyses, it was concluded that the current management theories had positive effects upon the business performance. It was revealed in our study that the chaos theory applications provided to have relatively positive results for the businesses in our country because of the fierce competition and environmental conditions’ uncertainty rather than the developed countries.Öğe CHARISMATIC LEADERSHIP AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR: THE MEDIATING ROLE OF ETHICAL CLIMATE(Soc Personality Res Inc, 2014) Zehir, Cemal; Muceldili, Busra; Altindag, Erkut; Sehitoglu, Yasin; Zehir, SongulWe examined the influence of charismatic leadership on ethical climate and organizational citizenship behavior (OCB). Data were obtained from 600 employees in several industry sectors. The findings showed positive relationships among charismatic leadership, ethical climate, and OCB. Ethical climate was found to be a weak mediator in the relationship between charismatic leadership and OCB. However, ethical climate mediated the relationship between the OCB factor of civic virtue and charismatic leadership factors of sensitivity to the environment/strategic vision and articulation, sensitivity to members' needs, and status quo. Recommendations are offered to managers and directions for future research discussed.Öğe The Comparison of Job Satisfaction of Municipal Employees and Customer Satisfaction as a Strategic Management Tool: An Empirical Study in Istanbul(Gebze Institute of Technology, 2013) Altindag, Erkut; Ormanci, Serkan BahadirhanJob satisfaction of municipal employees working in Municipalities of Kadıköy and Maltepe and customer satisfaction of the citizens who live in the district have been compared and the effects of job satisfaction factors on customer satisfaction have been studied in this research. A job satisfaction survey consisting of thirty six questions with nine sub-dimentions (pay, promotion, supervision, fringe benefits, conginent rewards, operating conditions, coworkers, nature of work and communication ) have been given to the employees. And a survey of customer satisfaction has been given to the citizens. A total of 572 surveys have been assessed and the acquired data have been performed factor analysis, correlation analysis and regression analysis having been checked for their reliability in SPSS17 programme.Öğe Digital Leadership's Influence on Individual Creativity and Employee Performance: A View through the Generational Lens(Mdpi, 2024) Ongel, Volkan; Gunsel, Ayse; Celik, Gulsah Gencer; Altindag, Erkut; Tatli, Hasan SadikToday's digitalized business atmosphere places significant emphasis on digital leadership, as digital transformation can only be successful for leaders who are capable of overseeing the entire digitalization process. In this study, we examine the employee-level outputs of digital leadership in terms of individual creativity and employee performance. Based on the data of 348 employees and by using PLS-SEM, we find that (i) digital leadership is a significant antecedent of individual creativity, and (ii) individual creativity fully mediates the relationship between digital leadership and employee performance. When digital leadership abilities are a matter of concern, it becomes necessary to mention the importance of generational differences between those leaders, as OB studies also underline the generational differences toward new technologies. Hence, we also conducted a multigroup analysis (MGA) to determine if those interrelationships among digital leadership, individual creativity, and employee performance differ due to the generations of the managers. Surprisingly, the MGA results reveal minor differences. The findings of this study highlight the importance of embracing digital leadership in fostering a creative and high-performing work environment and provide insights for organizations aiming to harness the unique strengths and talents of their multigenerational workforce. Digital leaders who foster a culture of innovation, adaptability, and open communication can inspire employees to think creatively and come up with novel ideas. By leveraging digital tools and providing a supportive environment, digital leaders can also enhance employee creativity and performance.Öğe The Effect of Emotional Intelligence on Managerial Involvement: An Empirical Study In Istanbul(Beykent Üniversitesi, 2014) Avci, S. Burcu; Altindag, Erkut; Yarbag, Pelin SahinThe aim of this study was to analyze the relationship between the emotional intelligence levels and job satisfaction of the managers and to carry out a research in this sense. In the research, the relationship of emotional intelligence abilities in managers with their own job satisfaction was analyzed. The main population of the study included the managers in different grades of small, medium, and large scale entities from different sectors in Istanbul. The basic purpose of the study was to reveal the relationship between the emotional intelligence dimensions the managers had and their own job satisfaction. In this sense, it was analyzed the effect of emotional intelligence abilities managers had upon their own job satisfaction, and whether there was a relationship between them or not. The field research was carried out with reference to the theoretical framework revealed after the literature review. In the methodology section of the study, the findings related to the research and the interpretations were included with the analyses. It was revealed depending upon the correlation and regression analyses performed within the scope of the research that interpersonal relationships factor had an effect upon the job satisfaction.Öğe Effect of Leader-Member Exchange on Proactive Employee Behavior and Employee Performance: The Moderating Role of Innovative Climate(Mdpi, 2023) Latifoglu, Neslihan; Imamoglu, Salih Zeki; Ince, Huseyin; Altindag, ErkutThis study aims to investigate the mechanisms and regulatory processes underlying the relationship between leader-member exchange and employee performance. Social exchange theory and self-determination theory argue that proactive employee behavior has an intermediary effect on the relationship between leader-member exchange and employee performance. In addition, it is predicted that the innovative climate will regulate this indirect effect. Data were collected via questionnaire from 266 people working in organizations operating in various sectors located in Gebze and Istanbul using a survey method. Data analysis was conducted using structural equation modeling (SEM) and PROCESS macro. According to the findings, the hypothesis that leader-member exchange is positively related to employee performance and that proactive employee behavior mediates this relationship is supported. In addition, an innovative climate regulates the positive relationship between leader-member exchange and proactive employee behavior, deepening the theoretical understanding of the consequences of this interaction.Öğe The Effects of Chaos Theory, Six Sigma and Blue Ocean Approach on Firm Performance at Family Firms: An Empirical Study in Turkey(World Scholars Publications, 2014) Altindag, Erkut; Kazdal, Omer SametIn this study, the effect of the modern management models on general performance of the family corporations was analyzed with the questionnaire method. Blue Ocean Strategy, Six Sigma and Chaos Theory were used as the modern management methods. In the questionnaire, total 330 directors working in 17 different family corporations were asked questions under the title of Market Orientation, Modern Management Models and General Performance of the Corporation. In analysis part, it was clearly seen that Blue Ocean Strategy came into prominence compared to Chaos Theory and decreased the effects of Six Sigma on overall performance. While necessity of reaction formation has a high importance for all operations in a competitive environment, it is an inevitable fact that highly negative effect of the non-reaction affects the financial and growing performance of the business. In conclusion, it came out that Blue Ocean Strategy directly affects the business performance and that corporations try to wait for an opportunity and try to increase the business skills in an ambiguous competitive environment.Öğe Effects of Flexible Working Method on Employee Performance: An Empirical Study in Turkey(OMICS Publishing Group, 2014) Altindag, Erkut; Siller, FundaFlexible working methods have become more popular, because they increase employees’ quality of life. The number of Turkish firms that support flexible working models and help employees coordinate their work and personal life better are increasing, because employers consider their employees’ personal lives as more important. Changes in sectoral scope also played an important role in creating flexible working methods. For instance, the service sector’s need to support long-term projects in shipping, banking, telecommunication, press, and oil led to new work processes to focus on customer satisfaction while introducing more flexible working methods. This study presents the effects of flexible working methods on employee performance. It found that flexible working models are very precious for the improvement of and the sustainability of employee performance. According to the results many of flexible methods factors including job’s suitability for flexibility, job loyalty and attitude towards flexible working hours directly affect the employee performance.Öğe The Effects of Relationship Orientation through Innovation Orientation on Firm Performance: An Empirical Study on Turkish Family-Owned Firms(Elsevier Ltd., 2011) Zehir, Cemal; Altindag, Erkut; Acar, A. ZaferIn recent years, there has been an increasing interest in the strategic management process is to achieve the performance outcomes that allow firms, including family-influenced firms, to be competitive over time. The fast pace of change in competitive market environments might be adduced as evidence for this view. This new concept requires new strategic alternatives for the family-owned companies. Successful family firms need to establish a board devoted to strategic business issues [1], [2]. A few of studies have demonstrated effects of innovation or relationship orientation on innovation-driven organizational performance in Turkey. The purpose of this paper is determine and report the results of a research study aimed of providing an overview including the key dimensions of performing two strategic orientations of family owned business enterprises and hope to bring new outputs into strategic orientation literature to fill this gap in the field of the study in Turkey.Öğe Evaluation of Nepotism as Accelerating Effect on Employee Performance: An Empirical Study in Turkey(R.M. Shahzad, 2014) Altindag, ErkutThe aim of this study is to analyze the impact of nepotism on the employee performance and to find out what kind of a strategic move can be nepotism in the presence of such a relation. Although personnel selection through nepotism which is also known as family or acquaintance partiality causes a certain amount of disadvantages, it is possible at the same time to have more loyal employees to the company. In the framework of this study, Istanbul Anatolian Side has been chosen as a pilot area and the questionnaires have focused mostly on telecommunication and logistics sectors. The outcomes obtained at the end of the study reveal that nepotism does not have a direct impact on employee performance. Besides that, it has been found out that self-devotion factor, when it has been evaluated independently from nepotism, has an impact on the employee performance in a direct and positive way. Accordingly, the study includes certain suggestions for managers and academicians in its conclusion.Öğe How Consumer Motivations to Participate in Sharing Economy Differ Across Developed and Developing Countries: A Comparative Study of Turkiye and Canada(Sage Publications Inc, 2023) Guclu, Mehmet S.; Erdil, Oya; Kitapci, Hakan; Altindag, ErkutExtreme and fundamental changes in the economy and social life in the 2000s, fueled by technological development, pushed people toward new ways of consumption known as Sharing Economy (SE). Consumers' motivations to participate in SE are still not completely clear because of SE's relatively short history and hazy boundaries. This study aimed to contribute to closing that gap. This research also looks at how consumers' motives for SE differ across countries. Data from 678 people (440 in Istanbul, Turkiye, and 238 in Toronto, Canada) were collected and analyzed using partial least squares structural equation modeling (PLS-SEM). The results indicate that economic benefits, modern lifestyle, enjoyment, and ecological sustainability concerns substantially impact consumers' participation in SE in both Turkiye and Canada. However, consumers in both countries are unaffected by product diversity, ubiquitous availability, sense of belonging, or convenience. In addition, altruism influences Turkish consumers but not Canadians; this could be explained by Turkiye's being a Middle Eastern country with a feminine cultural structure. Even though Turkiye and Canada are very different in economic, social, cultural, and historical terms, their outcomes are remarkably similar. These identical findings indicate that consumers' stimulations are similar in participating SE regardless of their country of origin. This paper is unique as it is the first research comparing Turkish and Canadian consumers' motivations. This study is significant for both literature and practitioners in that it contributes to better understanding consumer incentives in SE.Öğe IMPACT ON PRESENTEEISM OF THE CONSCIENTIOUSNESS TRAIT: A HEALTH SECTOR CASE STUDY(Soc Personality Res Inc, 2017) Yildiz, Harun; Yildiz, Bora; Zehir, Cemal; Altindag, Erkut; Mologlu, Vedat; Kitapci, HakanOur purpose in this study was to examine the relationship between presenteeism and the conscientiousness trait as an individual-level predictor of employee health and productivity. We used convenience sampling to recruit 168 Turkish health employees, who completed measures of conscientiousness and presenteeism. The findings revealed that in a work outcomes context, the conscientiousness trait was positively related to the noncompletion of work dimension of presenteeism, the focus of which is on work outcomes. However, the relationship between the conscientiousness trait and the distraction dimension of presenteeism was nonsignificant. Our findings have implications for managers and organizations, who should be proactive in taking preventative precautions to mitigate the possible negative effects of presenteeism behaviors.Öğe Innovation Management in Business And a Cross-Sectoral Empirical Study(Science Publication, 2014) Altindag, Erkut; Kusbeci, PolathanIn rapidly changing and developing world, the importance given for the concept of innovation appeared as an inevitable factor for the firms to obtain sustainable competitive advantage started to increase and has become an issue of a particular concern in agenda of company executives. The concept of innovation appears as a factor that should be discussed as a whole and on which many ideas have been put forward and interpretations have been made. The basic purpose of this study was to discuss the innovation as management emphasizing the importance of innovation in term of businesses. In the study, it is tried to specify whether the companies analyzed in the sample scale determined in Istanbul province had interests related to actualizing innovation and management applications or not. By the help of the hypothesis established in accordance with the purpose of the research, reliability and validity were tested using correlation and regression analysis with SPSS 17 software. Consequently, it was revealed that it is compulsory for entities to adapt and practice innovative and management approaches in order for them to achieve successful results at this process when innovation has become such necessary and important. In particular, innovation directly affects the firm’s financial and growth performance in various ways.Öğe İnsan Kaynakları Yönetiminde Kullanılan Tekniklerin Örgütsel Bağlılık Üzerindeki Etkisi(Sakarya Üniversitesi, 2015) Altindag, Erkut; Turnali, DidemBu çalışmanın amacı, günümüz işletmelerinin hedeflerine ulaşabilmelerinde çeşitli insan kaynakları yönetimi tekniklerinin örgütsel bağlılığı etkileyip etkilemediğini; eğer etkiliyorsa performans ile ilgili diğer etkenlerle karşılaştırarak ne ölçüde etkide bulunduğunu, işletme çalışanlarının performanstaki başarıları ve örgütte kalma isteği arasındaki ilişkiyi araştırmaktır. Aynı zamanda bu çalışma ile çağdaş insan kaynakları yönetimi tekniklerinin örgütsel bağlılığa olan etkisinin tespit edilmesi amaçlanmıştır. Bu doğürultuda performansın arttırılabilmesi için örgütlerin sahip oldukları insan unsurunun ne derece önemli olduğunu göstermek ve araştırmanın bu alandaki literatüre destek sağlanması hedeflenmiştir. Yüz yüze görüşmelerde yapılan anketlerin sağladığı veriler SPSS programı ile analiz edilmiştir. Bir işletmenin başarısında, işin en önemli bileşeni olan insan unsurunun yönetiminde, performans değerleme verilerini dikkate alması, başta ücret olmak üzere eğitim, kariyer, iş dizaynı ve performansta geri bildirim gibi önemli değişkenlerin örgütsel bağlılık üzerindeki etkisinin, söz konusu işletmenin rekabet üstünlüğü sağlayabilmesi açısından verimliliği ve başarının sürekliliğini olumlu yönde etkilediği görülmüştür. Akademisyen ve yöneticiler için çeşitli öneriler sonuç bölümünde detaylı olarak sunulmuştur.Öğe Investigating the impacts of brand experience and service quality(Market Research Soc, 2017) Sahin, Azize; Kitapci, Hakan; Altindag, Erkut; Gok, Mehmet S.This study examines the impacts of brand experience (BE) and service quality (SQ) on behavioural intentions (BI) via brand trust (BT) by developing an empirical model, building on recent advances in service quality and assessing relationships between brand experience, service quality and brand trust. Building consumers' BI is an important strategic objective for all product managers. This study proposes multiple mediation models to analyse the relationships between the constructs, and analyses survey data using partial least squares structural equations to explore how these elements can be modelled. Results show, in line with previous literature, that BE and SQ indirectly affect BI through BT. Further, BT is effective in building BI, and has a mediating effect on the relationships among BE, SQ and BI. The study found new theoretical insights that highlight the importance of the focusing on high SQ levels.Öğe A New Path for Organizational Ecology Theory: An Empirical Study at Textile Industry in Istanbul(Scienpress Ltd., 2014) Altindag, Erkut; Cosar, BoraIn the study; it is aimed to analyze the level of effects of organizational culture and external factors on the organizational performances of firms in the textile sector in Istanbul, named as the megapol city of Turkey, within the framework of organizational ecology approach. In the investigation which is especially over small and medium sized textile firms in the European side of Istanbul, a categorization is made between the firms that do not continue their operations and the ones that stopped operating, and with the help of the classification, a new research model is being presented. In the extent of the model, workers of these firms are being asked a questionnaire of 69 items, including 12 questions over the organizational performances, 27 over the organizational culture and 30 on the external factors. The questionnaire has filled in by the senior & middle managers, owners and shareholders of small and medium sized textile firms operating in the European side of Istanbul. The goal of the analysis is determine the role of organizational culture and external factors effects over the performances of the firms. The existence of relation between the dependent variable of firm performance and the independent variables of organizational culture and external factors links between the sub-factors of these variables are presented as statistical data. In the light of the produced output, the results are discussed, as a contribution to the future scientific studies in the academic area and to the managers, various suggestions are proposed.Öğe Organizational Ethics and Climate, Organizational Commitment, and Organizational Citizenship Relationship at Health Institutions in Turkey(R. M Shahzad, 2014) Tanriverdi, Haluk; Altindag, ErkutOrganizations must establish a balance between the purpose of earning profits and community service to achieve a life-sustaining endeavor because businesses are successful if their employees are successful. A higher performance level of employees will significantly increase their productivity. Employee performance constitutes the basic building block in terms of an organization’s future and success. In this study, a comparison of the results generally achieved when determining the relationship between performance and organizational commitment in the health sector showed positive effects, such as increasing the organizational commitment of employees who seek to show significant self-sacrifice, organizational citizenship, job performance, and the development of discipline. Additionally, an increase in organizational commitment occurred from providing employees with a business environment that represents amoral climate of trust.
