Shadows of the past: an insight into dark tourism through online reviews and experiences

dc.authorid0000-0001-7138-2972
dc.authorid0000-0003-0173-0454
dc.contributor.authorBalcioglu, Yavuz Selim
dc.contributor.authorCelik, Ahmet Alkan
dc.contributor.authorAltindag, Erkut
dc.date.accessioned2026-01-31T15:08:36Z
dc.date.available2026-01-31T15:08:36Z
dc.date.issued2025
dc.departmentİstanbul Beykent Üniversitesi
dc.description.abstractThis study examines how tourist motivations and perceptions are reflected through online reviews, an underexplored source in dark tourism research. Using text mining techniques such as Latent Dirichlet Allocation and sentiment analysis, it analyzes reviews from significant dark tourism sites, including Chernobyl, Hiroshima, and the 9/11 Memorial. The objective is to understand the alignment between tourist perceptions and the marketing strategies used by these sites, with a focus on four core themes: historical importance, emotional impact, visitor experience, and educational value. Findings reveal a complex interplay among these themes, shedding light on the nuanced motivations, attitudes, and expectations of visitors. By utilizing spontaneously shared online narratives, the study captures dimensions of dark tourism potentially overlooked by traditional surveys, thereby offering fresh insights into how visitor perceptions are formed and expressed. This research extends existing knowledge on dark tourism experiences and underscores the value of large-scale text-based analysis for understanding evolving relationships between tourists and sites associated with death or suffering. The results can guide site managers in designing visitor experiences that respect historical and emotional significance while meeting visitors' informational and experiential needs.
dc.identifier.doi10.1080/14766825.2025.2469181
dc.identifier.endpage151
dc.identifier.issn1476-6825
dc.identifier.issn1747-7654
dc.identifier.issue2-3
dc.identifier.startpage126
dc.identifier.urihttps://doi.org./10.1080/14766825.2025.2469181
dc.identifier.urihttps://hdl.handle.net/20.500.12662/10694
dc.identifier.volume23
dc.identifier.wosWOS:001435648900001
dc.identifier.wosqualityQ2
dc.indekslendigikaynakWeb of Science
dc.language.isoen
dc.publisherRoutledge Journals, Taylor & Francis Ltd
dc.relation.ispartofJournal of Tourism And Cultural Change
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_WoS_20260128
dc.subjectDark tourism
dc.subjectonline reviews
dc.subjecttext mining
dc.subjecthistorical significance
dc.subjectemotional impact
dc.subjectvisitor experience
dc.titleShadows of the past: an insight into dark tourism through online reviews and experiences
dc.typeArticle

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