THE EFFECT OF HEALTHCARE PROFESSIONALS' PERCEPTIONS OF EMOTIONAL COMMITMENT AND ORGANIZATIONAL TRUST ON THE LEVEL OF TASK PERFORMANCE

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dc.contributor.authorErdal, Nurgul
dc.contributor.authorFılız, Mustafa
dc.contributor.authorOlkan Budak
dc.date.accessioned2025-03-09T18:08:44Z
dc.date.available2025-03-09T18:08:44Z
dc.date.issued2022
dc.departmentBeykent Üniversitesi
dc.description.abstractPurpose- This study aims to investigate the effect of healthcare workers' emotional commitment on performance through organizational trust. Methodology- To examine the relationship between dependent and independent variables, data were collected through questionnaires with 420 health workers working in various hospitals. The collected data were analyzed with statistical methods used in social sciences. Findings- As a result of data analysis, it has been proven that continuance commitment and normative commitment have a positive effect on organizational trust. While continuance commitment had a positive effect on performance, normative commitment did not have a positive effect on performance. It has been observed that organizational trust has a positive effect on performance. While the partial mediating effect of continuance commitment on performance through an organizational trust has been proven, No positive effect of normative commitment on performance through the organizational trust was observed. Conclusion- This study shows that the emotional commitment of health workers, which is extremely important for health businesses, can increase their performance through organizational trust. This model can be a role model for other healthcare organizations and fills a research gap by providing an experimental study of repeated hospital management.
dc.identifier.endpage233
dc.identifier.issn2148-6689
dc.identifier.issue4
dc.identifier.startpage219
dc.identifier.urihttps://hdl.handle.net/20.500.12662/5504
dc.identifier.volume9
dc.language.isoen
dc.publisherPressAcademia
dc.relation.ispartofResearch Journal of Business and Management
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_DergiPark_20250309
dc.subjectEmotional commitment
dc.subjectorganizational trust
dc.subjectperformance
dc.subjecthealth worker
dc.subjecthospital management
dc.titleTHE EFFECT OF HEALTHCARE PROFESSIONALS' PERCEPTIONS OF EMOTIONAL COMMITMENT AND ORGANIZATIONAL TRUST ON THE LEVEL OF TASK PERFORMANCE
dc.typeArticle

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