Digital Transformation in Tourism: An Intelligent Information System Proposition for Hotel Organizations

Basit Öğe Kaydı
dc.contributor.authorTuncalı Yaman, Tutku
dc.contributor.authorBaşeğmez, Hülya
dc.date.accessioned2025-03-09T10:57:45Z
dc.date.available2025-03-09T10:57:45Z
dc.date.issued2023
dc.departmentİstanbul Beykent Üniversitesi
dc.description.abstractThe digital transformation process in the tourism industry has been developing further in recent years. In addition to the active use of traditional information technologies, access to data has become relatively easy thanks to the use of smart technologies in this sector, and it has become even more important to interpret this data and improve visitor experiences in line with visitors’ expectations. In this study, which is based on the digitalized tourism perspective called Tourism 4.0 and Smart Tourism, following the Industry 4.0 prospect, digital transformation and the role of digital tools in the accommodation dimension of the tourism sector is discussed and it is aimed to propose an end-to-end smart management system. Thanks to this system which is composed of multiple data collection tools, a relational database for data storage, and interspersed information system modules including a recommendation system, the preferences of the users could be examined to achieve maximum customer satisfaction, and it could be possible to make suggestions for better spending their time in their current visits in line with their preferences. The uniqueness of the chapter is that it simulates the end-to-end digitalization process of accommodation businesses, which is an aspect that has not been discussed in the literature before. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
dc.identifier.doi10.1007/978-3-031-16598-6_15
dc.identifier.endpage371
dc.identifier.issn2367-3370
dc.identifier.scopus2-s2.0-85142434809
dc.identifier.scopusqualityQ4
dc.identifier.startpage351
dc.identifier.urihttps://doi.org/10.1007/978-3-031-16598-6_15
dc.identifier.urihttps://hdl.handle.net/20.500.12662/4981
dc.identifier.volume549
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherSpringer Science and Business Media Deutschland GmbH
dc.relation.ispartofLecture Notes in Networks and Systems
dc.relation.publicationcategoryKitap Bölümü - Uluslararası
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_Scopus_20250310
dc.subjectDigital transformation
dc.subjectInformation systems
dc.subjectMachine learning
dc.subjectTourism
dc.titleDigital Transformation in Tourism: An Intelligent Information System Proposition for Hotel Organizations
dc.typeBook Part

Dosyalar

Koleksiyon

Scopus İndeksli Yayınlar Koleksiyonu