A Scheduling System For Enhancing And Monitoring Work Performance Of Field Employees
Yükleniyor...
Tarih
2021
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Beykent University
Erişim Hakkı
Özet
Today, field sales and service businesses are continuously endeavoring to form their processes and operations more effective. Managing field employees and their tasks (or activities) are often difficult in most organizations. In field sales and service businesses, organizations mostly have problems with communicating work plans to employees since the workforce is spread over different areas having unique geospatial data. They need smart scheduling and planning information systems to make things planned and organized at the work environment and to automate sales and sales force management functions; and also to plan, track, and manage the allocation of labor resources. This study presents a Geographical Information System (GIS) based comprehensive scheduling system, called Scheduler+ for planning, organizing and monitoring the field employees and streamlining operations of field sales and service businesses. The proposed system aims to ensure dynamic and automatic scheduling customer point based tasks, to provide support to employees, to record the data to be obtained during the realization of tasks, and also to enable reporting and tracking of work performance. In this context, this paper presents the general design and analysis issues including the system context, modules, functionalities, some user interface designs and main development considerations.
Açıklama
Anahtar Kelimeler
Scheduling, GIS, Task Management, Map, Calendar
Kaynak
WoS Q Değeri
Scopus Q Değeri
Cilt
Sayı
Künye
Beykent Üniversitesi Fen ve Mühendislik Bilimleri Dergisi 14 (2021 ): 6-14
