Yılmaz, Gamze GülBirgün, SemraApak, Sudi2019-07-222019-07-2220161877-0428https://doi.org/10.1016/j.sbspro.2016.11.013Effective supply chain planning increases both competitiveness and profitability of companies. The present study re-designs consignment order management for a medical company by using axiomatic design principles. The proposed design enables a newly-hired employee to manage the structure from pickup to delivery between the supplier and the customer and effectively complete the process without any difficulty. The role of training in this process is very important. However, the study results also reveal the need for certain other activities for the development of strategic coherence and strategic planning in supply chain management.enConsignment processAxiomatic design principlesSupply chain managementArticle10.1016/j.sbspro.2016.11.013WOS:000390611800019N/A