Dincer, HasanOrhan, Nazife2024-03-132024-03-132014978-1-4666-4636-0978-1-4666-4635-32327-56772327-5685https://doi.org/10.4018/978-1-4666-4635-3.ch019https://hdl.handle.net/20.500.12662/3876In relation to globalization and its worldwide effects, the requirement for a high level of emotional intelligence competency that both senior managers, junior administrative officers, and other employees should have has gained importance for a successful decision making process. In addition, the significance of innovative management strategies and also employees who are open to innovations has started to be more of an issue for companies since dynamic changes and developments in the field of technology owing to this fierce competition affect almost all sectors seriously. Taking all of these variables into consideration, this chapter aims to investigate the role and importance of innovative work behaviors in the Turkish Banking Sector by using the questionnaire technique as a data collection tool. Findings have been obtained from 332 staff through the survey on emotional intelligence competency by Wong and Law and the innovative work behavior survey by Janssen.eninfo:eu-repo/semantics/closedAccessBook Chapter10.4018/978-1-4666-4635-3.ch0192-s2.0-84944909641303N/A293WOS:000416776200020N/A