Hizmet sektöründe rekabet: Ticari bankalarda ürünlerin karşilaştirilmasi
Küçük Resim Yok
Tarih
2007
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
İstanbul Beykent Üniversitesi
Erişim Hakkı
info:eu-repo/semantics/openAccess
Özet
Son yıllarda Türk bankacılık sektöründe hizmet kalitesi yönünden büyük bir yarış yaşanmaktadır. Türk bankaları hizmet kalitelerini sürekli geliştirmektedirler. Garanti Bankası ve Finansbank'ta hizmet kalitelerini sürekli artıran bankalarımızdan ikisidir. Her iki banka da müşterilerine kaliteli hizmet vermek için yarış halindedirler. Garanti Bankası hizmet büyüklüğü açısından Finansbank'tan öndedir. Bununla birlikte Finansbank da son yıllardaki çabalarıyla hızla büyümektedir
In last years, in Turkish Banking Sector has been lived a big competition directed to service quality. Turkish Banks have been increased continuously their service qualities. Both Garanti Bank and Finansbank are two Turkish banks which have been increased its service qualities. Both banks are in process of given of good quality services to its customers. In terms of service bigness, Garanti Bank is bigger then Finansbank. However Finansbank has been grown continuously with its lastly years efforts.
In last years, in Turkish Banking Sector has been lived a big competition directed to service quality. Turkish Banks have been increased continuously their service qualities. Both Garanti Bank and Finansbank are two Turkish banks which have been increased its service qualities. Both banks are in process of given of good quality services to its customers. In terms of service bigness, Garanti Bank is bigger then Finansbank. However Finansbank has been grown continuously with its lastly years efforts.
Açıklama
Anahtar Kelimeler
Bankacılık, Banking
